You need a reliable way to collect customer feedback, prioritize what matters, and communicate progress to users and stakeholders. ProductLift aims to do exactly that by combining live feedback forums, customizable roadmaps, and changelogs in one platform.
Using ProductLift can save you time, reduce back-and-forths, and help you build features your customers actually want. By centralizing feedback and turning it into actionable roadmaps, you reduce guesswork and improve adoption.
ProductLift also positions itself as a strong alternative to Canny, with features like CNAME support, embeds, SSO, custom CSS, and an onboarding AI that helps populate your forum to encourage engagement. If you value fast support, clear prioritization, and tighter product-market alignment, this is worth a close look.
TL;DR
Feature | Verdict |
|---|---|
Ease of Use | ⭐️⭐️⭐️⭐️⭐️ ⏱️ – Clean, intuitive interface that gets you up and running fast |
Features & Integrations | ⭐️⭐️⭐️⭐️ 🎯 – Robust feedback, roadmaps, changelogs, CNAME, SSO and useful integrations |
Support | 💬 – Fast, responsive founders and support that help resolve issues quickly |
Value & Scalability | 💸 – Strong core feature set for small to mid teams; project limits may matter for larger orgs |
ProductLift
You get a feedback-to-roadmap hub that feels made for hands-on product teams. ProductLift collects live user feedback, surfaces priorities with upvotes, and lets you publish roadmaps and changelogs so everyone — team and customers — stays aligned.
The onboard AI helps seed your forum and speed up initial setup, and there are embeds, sidebars and single sign-on so you can integrate it into your site. In daily use you’ll rely on it for triaging requests, updating stakeholders, and keeping a running changelog; for launches or big releases it’s a neat place to announce updates and gather follow-up reactions. If you’ve used other tools and been curious about an alternative to Canny, ProductLift is one that many teams switch to because it’s clean, fast, and easy to set up. Overall, it’s approachable for small teams and flexible enough to grow with your workflow, though you should check project limits if you run many independent products.
Pros and Cons
Pros | Cons |
|---|---|
✅ Clean, intuitive interface that’s quick to adopt | ❌ Project limits on higher tiers may constrain very large portfolios |
✅ Responsive support and active founders | ❌ Jira workflow requires manual linking rather than full two-way sync |
✅ AI features that help populate community content | ❌ CNAME propagation can take a day or two to fully resolve |
✅ Good embedding and SSO options for integration |
What People Say
Users praise how easy ProductLift is to set up and use, noting quick support and practical features for roadmaps and changelogs. Several reviewers highlighted the onboard AI and the platform as a solid alternative to Canny, while also requesting tighter Jira sync and higher project limits.
Overall Sentiment: Positive
🗣️ bobinwisc
I tried out ProductLift with just the 1st tier. I honestly wasn’t expecting to love it as much as I do. I hate to say that, but I’ve been using Canny for a few years now and just wasn’t sure anything could be better or to their level. I was so pleasantly surprised with how great and easy to use ProductLift is. I upgraded to the 5 tier deal within a few days and am glad that I did. The only criticism or improvement that I would recommend is: I was hoping the top-tier (5) plan would have been unlimited projects, or at least 250 or even 100 at the very least. Getting 60 projects for the top plan just doesn’t seem like a normal AppSumo offering. But with that 1 aspect aside, their product is great, dependable and super easy to setup and use. Get your thoughts, ideas, plans and roadmap organized easily with ProductLift! Oh and the support is pretty quick and very helpful as well.
🗣️ Ramy
We’ve been using ProductLift and truly love how clean, intuitive, and effective it is for managing our product roadmap. It’s streamlined our planning and made it much easier to communicate updates with the team and stakeholders. That said, two additions would make it even more powerful: First, an AI release notes generator that can automatically create summaries from completed Jira stories — with BYOK support. Second, while I know there’s Jira webhook integration, the current flow requires creating the story on ProductLift first, then manually linking it to a Jira ticket. It would be much more efficient if stories created in Jira automatically synced to ProductLift — and continued to stay updated when changes are made in Jira.
Usability
Aspect | Ease Level | Notes |
|---|---|---|
Setup | Easy | Quick onboarding with AI that helps seed your forum; CNAME can take ~24–48 hours to propagate. |
Daily Use | Very Easy | Simple upvote and roadmap flows make prioritization and updates straightforward for teams. |
Admin Tasks | Moderate | Custom statuses and CSS give flexibility but require a bit more attention if you heavily brand the board. |
Support | Excellent | Founders and support respond quickly according to multiple reviews. |
Performance & Speed
Generally fast and responsive; AI features speed up initial content generation. Most users report smooth everyday performance with occasional waits for external steps like CNAME updates.
Integrations
Software | Integration Quality |
|---|---|
Jira | Partial — webhook-based, requires creating stories in ProductLift then linking to Jira; users ask for true two-way sync. |
Single Sign-On (SSO) | Good — available and helps centralize access for teams. |
Embeds / Sidebars | Solid — easy to place feedback panels in your app or site. |
Webhooks | Available — useful for custom automations though some workflows need refinement. |
Security
Feature | Protection Level |
|---|---|
Single Sign-On (SSO) | High |
Custom email addresses | Moderate |
CNAME support | Moderate |
Scalability
Works well for small to medium teams and multiple projects, but reviewers noted project count limits at higher tiers that may be restrictive for very large organizations with many independent products.
Collaboration
Shared roadmaps, upvotes, comments and changelogs make it easy for teams and customers to collaborate on priorities and stay informed.
Key Benefits
- Turns user feedback into a visible roadmap and changelog
- Onboard AI speeds up forum population and reduces initial setup time
- Embeds, SSO and sidebars make it easy to integrate into your product
- Simple interface that most teams can adopt quickly
Rating: 4.93 (total: 60+)
FAQ
Is ProductLift A Good Alternative To Canny?
Yes — ProductLift is a strong alternative to Canny for teams that want a lightweight, highly customizable feedback and roadmap tool. You get feedback boards, upvotes, roadmaps, changelogs, embeds, SSO, and the ability to add your own branding and CSS, and users consistently mention fast, responsive support. If you care about quick setup and active founder support, ProductLift delivers. When you evaluate it, try it in one workspace first so you can verify that the feature set and workflow match your needs before moving everything over.
How Easy Is It To Set Up And Integrate With Your Workflow?
Setup is straightforward and many users report getting value quickly; the onboard AI helps populate forums to jumpstart engagement and the product supports CNAME, embeds, sidebars, and standard integrations. Note that DNS changes like CNAME can sometimes take a day or two to appear, so expect up to 24–48 hours for that to settle.
ProductLift has Jira webhook integration but currently requires creating the story in ProductLift first then linking to Jira, so if you need fully automatic Jira-to-ProductLift syncing you should plan a short workaround (manual linking, webhooks, or an automation tool) or check with support about roadmaps for deeper syncs.
What Should You Know About Limits, Customization, And Support?
Be aware of project and team caps when you evaluate ProductLift; some users have asked for higher project limits on top tiers, so if you run many separate products or projects, ask support about your expected scale. You can work around limits by consolidating boards with tags or sections and by using unlimited users, notifications, and changelogs to keep communication flowing.
Make sure you export or back up key feedback and roadmap data before any migration, use the custom CSS and branding options to match your product, and lean on the fast founder-led support if you hit snags — people report quick, helpful responses. If security or compliance matters, ask about SSO and data export options up front.
Why Choose ProductLift
You should choose ProductLift because it makes collecting and acting on user feedback effortless — its intuitive interface and flexible integrations let you centralize insights, prioritize what matters, and move from idea to release faster. People pick ProductLift for how it turns scattered feedback into clear, actionable roadmaps and keeps your team aligned so you can build products that actually delight users.
Wrapping Up
ProductLift is a focused feedback management tool that helps you collect, prioritize, and communicate product work in one place. Users praise its simplicity, responsive founders, and features like CNAME, SSO, and an AI that helps seed your forum. With an excellent user sentiment and a strong feature set, ProductLift stands out as a practical alternative to Canny for teams that want to turn feedback into a roadmap in minutes.
If you need a dependable, easy-to-use system and are comfortable with modest project limits, ProductLift is worth trying; plans start at $49.
This Article is reader-supported. When you click through links we may earn a referral commission on qualifying purchases.